Crucial conversations take place in every organization every day. These are conversations where there are high stakes, differences of opinion, and strong emotion. These are conversations around work quality, time management, productivity, performance, customer satisfaction, sensitive issues, conflict, or a strained relationship. Often, individuals avoid having these conversations or they do not handle them well. Either way, this leads to not getting the results you want.
Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck…
Crucial Conversations® is a program that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of an organization. By learning how to speak and be heard (and encouraging others to do the same), you will begin to surface the best ideas, make the highest-quality decisions, and then act on the decisions with unity and commitment in a respectful way.
This program is offered in two-hour segments over consecutive weeks. Sessions will be held on Tuesdays from 9:30 – 11:30 a.m. beginning October 8, and continuing through November 26, 2019. Skills learned each week build upon skills from the previous week, so it is critical that registered participants are able to attend all sessions.
Registration and program cost required.
This event was published on July 8, 2019.